Legal
Subprocessors
Last updated: October 19, 2026
Every company that helps us run NOLGIA and processes customer data, what we use each for, and what data it receives.
1. About this list
In short: Every company that processes customer data on our behalf. We update this page when the list changes.
This is the full list of companies that process customer data for NOLGIA, as described in our Privacy Policy. Sections 2 and 3 are our principal subprocessors: the companies we work with directly. Each handles data under its own terms, linked below. Section 4 names the companies those principal subprocessors may pass a request to for the model you chose.
Model providers receive only what is needed for the models you use, and only when you use them.
2. Service providers
| Company | What we use it for | Data it receives | Where | Its terms |
|---|---|---|---|---|
| Google Cloud | Hosting: servers, database, file storage, NOLGIA Agent workspaces, backups and logs; reCAPTCHA spam and bot checks on our sign-up and contact forms | All account data, content and logs; for reCAPTCHA, the form submission and browser signals | United States | Terms |
| Stripe | Payments, subscriptions, invoices and the billing portal | Name, email address, billing address, payment details and purchase history | See its terms | Terms |
| Resend | Service emails such as password resets, invites and completion emails, product tips and offers you can turn off, and our newsletter if you subscribe | Email address, name and the content of the email | United States | Terms |
| Google Workspace | Our own email, calendars and meeting notes | Emails you send us and our replies; meeting invitations, and notes or transcripts of meetings with us when note-taking is on | See its terms | Terms |
| Google Analytics | Website and app usage analytics | Pages viewed, device and browser details, approximate location and, through Google signals, aggregate demographics and interests of people signed in to Google | See its terms | Terms |
| Google (sign-in and Google Drive) | Sign in with Google, and importing or saving files to Google Drive when you ask | Your Google profile, and the Drive files you choose | See its terms | Terms |
| Figma | Importing designs from Figma, only if you connect it | The Figma access token you give us, used to read the files you import | See its terms | Terms |
3. Model providers
| Company | What we use it for | Data it receives | Where | Its terms |
|---|---|---|---|---|
| OpenAI | Image and video generation, NOLGIA Agent models, speech to text, and text embeddings | Prompts and the images, video or audio you send to its models, and the results; NOLGIA Agent conversations, files and tool results sent to its models; audio to transcribe | See its terms | Terms |
| Anthropic | Claude models for NOLGIA Agent | NOLGIA Agent conversations, files and tool results sent to its models | See its terms | Terms |
| Google (Gemini API) | Image, video and music generation, video understanding, and NOLGIA Agent models | Prompts and the images, video or audio you send to its models, and the results; NOLGIA Agent conversations, files and tool results sent to its models | Global | Terms |
| OpenRouter † | Access to models from the companies listed in section 4 | Prompts and the images, video or audio you send to its models, and the results; NOLGIA Agent conversations, files and tool results sent to its models | United States and other countries | Terms |
| fal.ai | Image, video, 3D, speech, music and sound generation, upscaling and background removal, and access to the companies listed in section 4 | Prompts and the images, video or audio you send to its models, and the results | United States and other countries | Terms |
| SeeGen (HaoApp Hong Kong Limited) | Video generation with ByteDance Seedance and Alibaba Wan and HappyHorse models (section 4) | Prompts and the images, video or audio you send to its models, and the results | See its terms | Terms |
| Kling AI | Video and image generation, avatars and motion control | Prompts and the images, video or audio you send to its models, and the results | Singapore | Terms |
| MiniMax * | Video and image generation, and MiniMax models for NOLGIA Agent | Prompts and the images, video or audio you send to its models, and the results; NOLGIA Agent conversations, files and tool results sent to its models | United States | Terms |
| Black Forest Labs * | Image and video generation | Prompts and the images, video or audio you send to its models, and the results | European Union or United States | Terms |
| xAI | Image and video generation | Prompts and the images, video or audio you send to its models, and the results | See its terms | Terms |
| Recraft | Image and vector generation | Prompts and the images, video or audio you send to its models, and the results | See its terms | Terms |
| ElevenLabs † | Text to speech and voice cloning | Text to speak, and the voice samples you upload to create a custom voice | United States | Terms |
| Topaz Labs | Video and image upscaling and restoration | The videos and images you send to be enhanced, and the results | See its terms | Terms |
| Moonshot AI * | Kimi models for NOLGIA Agent | NOLGIA Agent conversations, files and tool results sent to its models | Singapore | Terms |
* This company's terms reserve a right to use data it receives to improve its models. We opt out where the provider offers it. We do not train AI models on your content.
† We have turned off the use of our data for model training in our account with this company.
4. Companies reached through OpenRouter, fal.ai and SeeGen
In short: When you choose one of these models, the request goes through the principal subprocessor shown, which may pass it to the company named here.
OpenRouter, fal.ai and SeeGen give us access to models made by other companies. OpenRouter may send a request to the model's maker or to another company that hosts the same model. fal.ai runs some models on its own servers and passes others to the company that makes them. A request reaches these companies only when you use one of their models.
| Company | What we use it for | Data it receives | Reached through |
|---|---|---|---|
| ByteDance | Seedance video and Seedream image generation | Prompts and the images, video or audio you send to its models, and the results | SeeGen, OpenRouter, fal.ai |
| Alibaba Cloud | Wan and HappyHorse video, and Qwen image generation | Prompts and the images, video or audio you send to its models, and the results | SeeGen, OpenRouter, fal.ai |
| Microsoft | MAI-Image generation | Prompts and the images, video or audio you send to its models, and the results | OpenRouter |
| DeepSeek | DeepSeek models for NOLGIA Agent | NOLGIA Agent conversations, files and tool results sent to its models | OpenRouter |
| Runway | Video generation and video editing | Prompts and the images, video or audio you send to its models, and the results | OpenRouter |
| HeyGen | Talking avatar video | Prompts and the images, video or audio you send to its models, and the results | OpenRouter |
| Sourceful | Riverflow image generation | Prompts and the images, video or audio you send to its models, and the results | OpenRouter |
| ElevenLabs | Music and sound effects | Prompts and the images, video or audio you send to its models, and the results | fal.ai |
| MiniMax | Speech and music generation | Prompts and the images, video or audio you send to its models, and the results | fal.ai |
| Inworld | Text to speech | Text to speak | fal.ai |
| Stability AI | Stable Audio music and sound generation | Prompts and the images, video or audio you send to its models, and the results | fal.ai |
| Ideogram | Image generation and editing | Prompts and the images, video or audio you send to its models, and the results | fal.ai |
| Reve | Image generation and editing | Prompts and the images, video or audio you send to its models, and the results | fal.ai |
| Bria | Background removal for images and video | The images and video you send, and the results | fal.ai |
| Tencent | Hunyuan3D image to 3D | The images you send, and the results | fal.ai |
| fal.ai (open models it runs itself) | Kokoro, Dia and Orpheus speech, MMAudio sound effects, Stable Diffusion 3.5, SeedVR2 video restoration, Trellis 3D and Clarity upscaling | Prompts and the images, video or audio you send to its models, and the results | fal.ai |
5. Advertising platforms
In short: Meta and TikTok measure our ads only while your Advertising choice allows it. They are not subprocessors: they use what they receive under their own policies.
With your permission (Cookie settings, Advertising), these companies receive the ad measurement described in section 12 of our Privacy Policy: a one-way hash of your email address and the event, never your name, prompts or files. They do not process customer data on our behalf, so the notice period below does not apply to them, and turning Advertising off stops the sharing at once.
| Company | What we use it for | Data it receives | Where | Its terms |
|---|---|---|---|---|
| Meta | Measuring our ads on Facebook and Instagram (Meta Pixel and Conversions API), only while your Advertising choice allows it | A one-way hash of your email address; the event (sign-up, trial, first creation or purchase), its time and a purchase's amount; Meta's own browser identifiers and your browser's address and type | See its terms | Terms |
| TikTok | Measuring our ads on TikTok (TikTok Pixel and Events API), only while your Advertising choice allows it | A one-way hash of your email address; the event (sign-up, trial, first creation or purchase), its time and a purchase's amount | See its terms | Terms |
6. Notice of changes
In short: We post a new principal subprocessor here at least 15 days before it starts processing customer data. Latest notice: October 2, 2026.
As our Data Processing Addendum describes, we update this page at least 15 days before a new principal subprocessor starts processing customer data, and we email notices to customers who ask for them at contact@nolgia.ai. Where we must replace a subprocessor urgently to keep the service running, we give notice as soon as we can. Each change is dated in the change history below.
7. Questions
Questions about this list: email contact@nolgia.ai.
Change history
- October 19, 2026: Added the advertising platforms (Meta and TikTok), which measure our ads only with your Advertising choice, and Google signals demographics under Google Analytics. Removed Kit: our newsletter now runs on our own system, and Resend, already listed, delivers it. No new subprocessor.
- October 13, 2026: Google Cloud now also runs reCAPTCHA spam and bot checks on our sign-up and contact forms, and Google Workspace hosts our calendars and meeting notes. No new companies.
- October 2, 2026: Published the full list. Added Anthropic, Topaz Labs, SeeGen (HaoApp Hong Kong Limited) and Figma, which already processed data for features we offer, the companies reached through OpenRouter, fal.ai and SeeGen, and what data each company receives.
- September 23, 2026: First published.